Live status
Every update appears in the history as soon as it is recorded.
Where is your parcel?
Track up to 10 shipments at once: live status, delivery date and the full history of every parcel.
Everything you need to follow your delivery
Delivery date
A clear expected date, and a notice when a parcel runs late.
Customs and checks
Cross-border parcels show their customs step; live animals show the vet check.
Followed by a real team
Incidents are flagged to our team and followed up until delivery.
How it works
- 1
Order
Place an order in one of our shops.
- 2
Track
Enter your tracking number from the confirmation e-mail.
- 3
Receive
Your parcel arrives on the expected date.
Our shops
Frequently asked questions
Where do I find my tracking number?
It is in your order confirmation e-mail and starts with TKR-.
My tracking number is not found.
Check the number and try again. A new parcel can take a few hours to appear.
What does the customs step mean?
International parcels are checked by customs on arrival. This step can add a day or two.
What if my parcel is late or has an incident?
The status says so, and our team is alerted to follow up with the carrier.
Can I track several parcels?
Yes, up to 10 numbers at once, separated by a space, a comma or a new line.